수제화 구입고객 필독공지

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0.89

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상품명 상품수 가격
수제화 구입고객 필독공지 수량증가 수량감소 0.89 (  0)
총 상품금액(수량) : 0 (0개)
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READY2WEAR 고객님들 


레디투웨어에서 판매되는 슈즈 대부분은 수제화 제품입니다.


수제화는 고객님께서 주문하신 후 1:1로 개별 오더로 
주문 제작되므로, 이로 인한 단순 변심에 의한

교환, 환불은 절대 불가한 제품입니다. 




2006년부터 시행된 현행 소비자 법에 따라


"판매자가 미리 공지한 내용과 이에 동의하여

주문하는 주문 제작 제품에 대해서는 

판매자가 교환, 환불의 책임이 없다."


는 점을 필히 인지하고 신중한 구매 부탁드립니다. 




[ 배송 전 교환 / 취소 ]

주문서 작성 당일 오후 6시 전까지만 가능하며,

그 이후에는 불가합니다.



[ 제작 기간 ] 

모든 제작 진행이 수작업으로 이루어지므로

주문 후, 주말 공휴일 제외하고 10~14일 정도 소요됩니다. 



[ 사이즈 / 굽 조절 문의 ] 

구매 전, 콜센터와 Q&A 게시판, 카카오 상담톡을 통해서

문의 주신 후 구매 부탁드립니다. 




[ 신발, 가방류 A/S 안내 ]

신발, 가방 상품은 6개월 이내에만 A/S가능 하며,
6개월 경과 제품의 품질 이상에 대해서는 보상의 책임을 지지 않습니다.
수령일로부터 20일 지난 상품들은 유상으로 A/S 도와드립니다.
( 수령일로부터 20일 전이라더라도, 부주의로 인한 부분에 대해서는 유상으로 가능하며,
수선이 어려운 일부 상품은 A/S 불가합니다.)

 


상품 상세 정보
Product Name 수제화 구입고객 필독공지
Price $0.89
Product Code P00000NM
수량 수량증가수량감소
Supplier Private supply
Shipping (Charge) International Shipping Fee

교환/반품 안내

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

결제 안내

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

배송 안내

  • 배송 방법 : Parcel Service
  • 배송 지역 : A Region.
  • 배송 비용 : International Shipping Fee
  • 배송 기간 : 3 - 7 days
  • 배송 안내 : Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

환불 안내

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

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